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Vortex Studio Editor does not work

Hello,


i just installed  Vortex. When i want to create a new document in the Editor the message "Vortex Studio Editor executable has stoppes working" and it crashes.


Some help would be great.


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Best Answer

Hi Carmen,


This might be caused by the graphics card (or its driver).

Please review the system requirements for Vortex Studio, especially the section "Graphics Card Information".

https://www.cm-labs.com/vortexstudiodocumentation/Vortex_User_Documentation/Content/Licensing/sys_req.html


Regards,


Sylvain Giasson 
Vortex Front End Team Lead  |  Chef d'équipe Vortex Front End
CM Labs Simulations, Inc. 


Answer

Hi Carmen,


This might be caused by the graphics card (or its driver).

Please review the system requirements for Vortex Studio, especially the section "Graphics Card Information".

https://www.cm-labs.com/vortexstudiodocumentation/Vortex_User_Documentation/Content/Licensing/sys_req.html


Regards,


Sylvain Giasson 
Vortex Front End Team Lead  |  Chef d'équipe Vortex Front End
CM Labs Simulations, Inc. 

Hi Carmen,


If you are working on a laptop with an integrated graphics card and a dedicated graphics card, make sure to launch the editor with the dedicated graphic card (e.g., NVidia) and not the integrated graphics card (e.g., Intel).

This can be done via right click on the vortex editor executable and selecting the graphics card to launch the editor with in the appropriate menu on the top. If you have an NVidia graphics card, you can also go into the NVidia Control Panel and permanently link the vortex editor executable with your NVidia graphics card.


Hope this helps,

Daniel

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