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Licence Keys not working ??

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Best Answer

Hi Philip, 


On the Vortex Studio Player's licensing pop-up window, press the "Ignore" button. This will clear the pop-up and should allow you to proceed to the Player. The Key Frames and Record & Playback tabs will be remain flagged as non-functional, since these are features only available to the professional editions. 


My apologies as it's not the clearest procedure for new users. We'll see if we can improve it! 


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Ive went to my Account and Activated the Licenses & Downloaded the Licence file and installed it and stil getting the same result ??


Answer

Hi Philip, 


On the Vortex Studio Player's licensing pop-up window, press the "Ignore" button. This will clear the pop-up and should allow you to proceed to the Player. The Key Frames and Record & Playback tabs will be remain flagged as non-functional, since these are features only available to the professional editions. 


My apologies as it's not the clearest procedure for new users. We'll see if we can improve it! 


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1 person likes this
I tried this and have to do it on all samples, some shut the prog down and I restart and try to load . It says sample loaded but it does not play sample even do it says simulation running .

Hi Philip,


That's an unexpected behavior. I'll ask a developer to look into it. 


To help, can you share some information about your computer, such as operating system, processor, and memory? Thanks!


Hi Marc

windows 8 

AMD 3.5 ghz

64 bit os 

6 gb ram....

911gb HD free


Prob need more Ram I assume.


Regards phil


Hi Philip, 


Thank you for the information. I'll make a few checks and get back to you. As you say, it might be a RAM issue (we suggest 8GB for Vortex Studio). 




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